Due to Covid-19 we will continue to accept orders, but they will be shipped once a week for the duration of lockdown in Spain. Thanks for your understanding.

Privacy policy

This Privacy Policy has been developed taking into account the provisions of the Organic Law on the Protection of Personal Data in force, as well as Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the circulation of this data, hereinafter the RGPD.

The purpose of this Privacy Policy is to inform the owners of the personal data, regarding which information is being collected, the specific aspects related to the treatment of their data, among other things, the purposes of the treatments, the contact data to exercise the rights that assist you, the periods of conservation of information and security measures, among other things.

 1. Who is responsible for the processing of your data?

The person responsible for the treatment of the data collected is Identik3D, S. Coop. Galega Xuvenil , with CIF: F70531892 , and domicile at Calle Marqués de Figueroa 16 bajo, 15007 A Coruña , hereinafter Identik3D, as well as legitimate owner of the Website and all subdomains and directories including it (hereinafter collectively referred to as the "Website").

You can contact Identik3D Shop, for any aspect related to this cookie policy, at the email address: info@identik3d.com .

2. For what purpose do we process your personal data?

At Identik3D, depending on the category of interested party in question, we treat the information you provide us with the following purposes:

  • Develop, complete and execute the contract of sale of the products that the client has acquired or of any other contract between the two.
  • Attend requests for information, help or suggestions that you ask us.
  • Provide information about new products and promotions, as long as mailing lists have been registered for this purpose.

2.1 Comments

When visitors leave reviews on the web, we collect the data displayed in the review form, as well as the visitor's IP address and the browser's user agent chain to aid in spam detection.

Visitor comments may be reviewed by an automatic spam detection service.

2.2 Media

If you upload images to the web you should avoid uploading images with location data (GPS EXIF) included. Visitors to the web can download and extract any location data from images on the web.

3. What is the legitimacy for the treatment of your data?

The legal basis for the treatment of your personal data, depending on the category of interested party in question, may be:

  • Potential customers
    • Art. 6.1.b RGPD: application, at the request of the interested party, of pre-contractual measures (budgets, order forms, service offers ...).
    • Art. 6.1.f RGPD: Legitimate interest (send the requested information, answer the questions asked ...).
    • Art. 6.1.a RGPD: consent of the interested party (provide offers of our services and / or products).
  • Customers
    • Art. 6.1.b GDPR: execution of a contract to which the interested party is a party.
  • Providers
    • Art. 6.1.b GDPR: execution of a contract to which the interested party is a party.

The data that we request is adequate, pertinent and strictly necessary and in no case are you obliged to provide it to us, but its non-communication may affect the purpose of the service or the impossibility of providing it.

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and from any other legal requirement.

4. To which recipients will your data be communicated?

Identik3D does not proceed to transfer or communicate the data to third parties, except those legally required. However, if necessary, said transfers or data communications are informed to the interested party through informed consent clauses contained in the different ways of collecting personal data.

5. What are your rights when you provide us with your data?

The data protection rights that the interested parties may exercise, when appropriate, are:

  • Right to request access to personal data regarding the interested party.
  • Right of rectification or deletion.
  • Right of opposition.
  • Right to request limitation of your treatment.
  • Right to data portability.
  • Right not to be subject to decisions based solely on automated data processing.

The holders of the personal data obtained may exercise their rights to protect personal data by sending a written communication to the registered office of Identik3D or to the email address provided for this purpose, info@identik3D.com .

Models, forms and more information available on your rights on the website of the national control authority, Spanish Data Protection Agency, hereinafter AEPD, www.aepd.es.

6. How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment, or make a return, we imply that you accept collection and use for that specific reason only.

If we ask you for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

7. Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

8. Where can I complain if I consider that my data is not being processed correctly?

If any interested party considers that their data is not processed correctly by Identik3D or that the requests to exercise their rights have not been satisfactorily met, they can file a claim with the corresponding data protection authority , being the AEPD indicated in the national territory, www.aepd.es .

9. Shopify

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored through Shopify's data warehouse, databases and the general Shopify app. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. It is encrypted through the Standard Data Security of the Payment Card Industry (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is completed, your purchase transaction information is erased.

All direct payment gateways adhere to the standards established by PCI-DSS as indicated by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer view, you may also you want to read the Shopify Terms of Service here or Privacy Statement here.

10. Third party services

In general, third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, some providers of Third-party services, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For These providers, we recommend that you read the privacy policies so that you can understand the way in which your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are located in a jurisdiction other than you or us. So if you want to proceed with a transaction involving the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

As an example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law , including the Patriot Act.

Once you leave our store's website or redirect to a third-party site or application, you are no longer being regulated by this Privacy Policy or the Terms of Service from our website.

Links

When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

11. Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that you have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid its alteration, loss, and / or unauthorized treatment or access, as required by regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal data up-to-date, you inform us whenever there is a change in them.

12. Confidentiality

Identik3D informs you that your data will be treated with the utmost zeal and confidentiality by all the personnel involved in any of the treatment phases. We will not transfer or communicate your data to any third party, except in the legally established cases, or unless the interested party has expressly authorized us.

13. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minors at your expense use this site.

14. Changes in this Privacy Policy

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue selling products to you.

Questions and contact information

If you want to: access, correct, amend or delete any personal information that we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer info@identik3d.com o por correo postal a Identik3D, S. Coop. Galega Xuvenil

[Re: Oficial de cumplimiento de privacidad]

[Calle Marqués de Figueroa, 16 bajo, A Coruña, Galicia, 15007, España]

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